I have renewed my membership over the phone/online/box office, but still haven’t received my card?
It takes 7-10 working days for our membership team to process renewals. If you still haven’t received your membership card after 7-10 working days, please contact us
with your query or call our booking line on 0330 500 1551.Can I renew my membership online?
We do not currently offer renewing online as a renewal method. You can renew on 0330 500 1551 or at our cinemas' box offices.What benefits do I get with my membership?
Please visit our membership page
for a full list of benefits.Can I buy a membership as a gift?
Yes, please tell the member of staff when purchasing that it is a gift. Please note that gift memberships are only available in person or by phone.I’m trying to book tickets online but my member’s details aren’t recognised, what do I do?
Please make sure there are no spaces or punctuation before or after your surname and membership number. If it still does not work, please call our box office on 0330 500 1551 or fill in the contact us
form and we will be able to assist you further.I am a Curzon member so why can’t I log in when I visit Curzon Home Cinema or the Curzon Store?
If you are a Curzon Cineaste, Rising Star, Icon or Auteur member, please sign up for a My Curzon account
if you would like to purchase an item from Curzon Home Cinema
or the Curzon store
.What qualifies me to a Concessionary Curzon Membership?
If you are a full-time student, senior citizen (and retired), unemployed and registered disabled you are eligible for concessionary membership. Please provide proof of concessionary status when picking up tickets and buying a membership.How long do my free tickets last for?
The tickets last for one year of valid membership, they are not transferable after your membership expires or is up for renewal.Can I use my Curzon membership at hmvcurzon cinemas?
Yes but please remember to take your membership card with you when buying tickets at the box office.Where / when can I use my free tickets?
You can use your free tickets at any Curzon cinema at any time within the year’s membership. The tickets apply to regular film screenings only, and cannot be used for special screenings, such as Q&A sessions or Operas.Can I pay with direct debit?
Currently we do not accept this as a form of payment for membership fees but we hope to implement this in the near future.Are there terms and conditions to the memberships?
Yes. Please click here for further information.