Curzon Cinemas Update

Update as of 24th December 2020

As much of the country moves into Tiers 3 and 4, it is necessary to once again close all of our cinemas.

Our cinemas in London, Canterbury, Sheffield and Ripon have been closed since 16th December and will remain closed until further notice. As of 9pm on 24th December 2020, our cinemas in Colchester, Knutsford and Oxford will also be closed until such a time when it is safe to reopen them.

All tickets for a film or event that can no longer take place will be refunded automatically. You do not need to contact us to do this, and the funds will appear in your account within seven days of today's date: 24th December 2020.

As we enter our third period of closure, we thank you for your support and for endeavouring to visit one of our cinemas. We look forward to welcoming you back just as soon as we are able to reopen. As ever, Curzon Home Cinema is always open and we will continue to release new films throughout December. We hope to see you there. 

Refunds

Our policy has been to offer a full refund, including booking fee, to all ticket holders for upcoming events and films that can no longer take place due to the closure of our cinemas.

Refunds will be processed automatically, so you do not need to contact us. Refunds can take 5-7 days to process before the credit appears in your account, so please do not contact us until after this time. If, after this time, you are still owed a refund then please contact our customer service team on 0333 321 0104. Lines are open 9.00am to 6.00pm daily. Calls are charged at the same rate as numbers beginning 01 or 02.

Thank you for your patience.

Membership

All Classic, Cult and Complete Members will have their membership extended to cover the length of the closure.

In the case of Classic memberships, any free tickets on your account will remain intact for you to use once the cinemas reopen.

During this time all members are invited to use Curzon Home Cinema where you will receive a discount on all rentals. Added to that, you can use Curzon12 to watch films free of charge as part of your member benefits.

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